Welcome to Mamalicious Store! We’re honored to be part of your pregnancy journey. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our maternity wear. By accessing our site and making purchases, you agree to these terms.
1. About Mamalicious Store
Mamalicious Store is an online retailer specializing in comfortable, flexible maternity wear designed to accommodate your changing body during pregnancy. Our collection includes:
- All In Ones
- Dresses
- Jeans & Trousers
- Knitwear & Sweats
- Shorts
- Skirts
- Swimwear
- Tops
- Underwear & Nightwear
2. User Responsibilities
2.1 Account Information
When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
2.2 Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Use any automated means to access our site without permission
- Misrepresent your identity or provide false information
3. Product Information
3.1 Product Descriptions
We strive to provide accurate descriptions, images, and sizing information for all products. However, slight variations in color or fit may occur due to monitor settings or manufacturing differences.
3.2 Sizing Guidance
We offer sizing advice based on your stage of pregnancy and body type. Please contact our customer care team at [email protected] for personalized recommendations.
4. Ordering and Payment
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment card details on our servers.
4.3 Pricing
All prices are shown in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
5. Shipping Policy
5.1 Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipping
- Free Shipping: Available for orders over $50, delivered via EMS within 15-25 business days after shipping
Delivery times may vary depending on your location and customs processing. We currently ship worldwide except to some Asian countries and remote areas.
5.3 Tracking
You’ll receive a tracking number via email once your order ships. Please use this to monitor your package’s journey.
6. Returns and Exchanges
6.1 Return Eligibility
To be eligible for return:
- Items must be returned within 15 days of receiving your order
- Items must be unworn, unwashed with all original tags attached
- Original packaging should be included when possible
- Proof of purchase is required
6.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Underwear & Nightwear
- Swimwear (unless the hygiene liner is intact and unworn)
6.3 Return Process
- Email our customer care team at [email protected] within 15 days of receiving your order
- Wait for approval (we’ll respond within 1-2 business days)
- Package the item(s) securely, including your order number
- Ship to: Mamalicious Store Returns, 19 Katama Way, Pooler, GA 31322 USA
Return shipping costs are the customer’s responsibility, except for wrong items or manufacturing defects.
6.4 Refunds
Refunds will be issued to the original payment method within 3-5 business days after we receive and inspect your return. Shipping charges are non-refundable except for our errors.
6.5 Exchanges
Exchanges follow the same process as returns. In your return request, specify the item you’d like to exchange and your preferred replacement. Price differences will be adjusted accordingly.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright laws. You may not use our content without our express written permission.
8. Limitation of Liability
Mamalicious Store will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our products or services is limited to the purchase price of the product in question.
9. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
10. Changes to These Terms
We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Mamalicious Store19 Katama Way
Pooler, GA 31322 USA
Email: [email protected]
Thank you for choosing Mamalicious Store for your maternity wear needs. We’re committed to making your pregnancy journey as comfortable and joyful as possible through our products and services.
