FAQ

Our store is specially created for expecting mothers who value both style and comfort during their pregnancy. We cater to women at all stages of pregnancy who want fashionable, comfortable maternity wear that grows with their bump.

We offer a complete range of maternity wear including:

• All In Ones
• Dresses
• Jeans & Trousers
• Knitwear & Sweats
• Shorts
• Skirts
• Swimwear
• Tops
• Underwear & Nightwear

All designed with the expecting mother’s comfort and changing body in mind.

Our clothing combines:

• Bump-friendly designs that adapt to your changing shape
• Premium, comfortable fabrics
• Fashion-forward styles that don’t sacrifice comfort
• Thoughtful details for maternity needs

Simply browse our collections, select your items and sizes, and proceed to checkout. You’ll need to provide shipping information and payment details to complete your order.

While you can check out as a guest, creating an account lets you:

• Track your orders easily
• Save your shipping information for faster checkout
• View your order history

Click on “Forgot Password” on the login page and enter your email address. We’ll send you instructions to reset your password.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption to protect all your payment information. We don’t store your full credit card details on our servers.

Payment declines can happen for several reasons:

• Insufficient funds
• Incorrect card details entered
• Your bank’s security measures

We recommend double-checking your information or trying a different payment method. If problems persist, contact your bank.

We ship worldwide! However, we currently cannot deliver to some remote areas in Asia and other regions. If you’re unsure about your location, feel free to email us at [email protected] before placing your order.

We offer two convenient shipping methods:

1. Standard Shipping – $12.95
   • Delivered via DHL or FedEx
   • Estimated delivery: 10-15 business days after dispatch
   • Includes package tracking
2. Free Shipping
   • Free on orders over $50
   • Delivered via EMS
   • Estimated delivery: 15-25 business days after dispatch
   • Includes basic tracking

All orders take 1-2 business days to process before shipping.

We’ll email you tracking information as soon as your order is dispatched. For Standard Shipping (DHL/FedEx), you’ll receive detailed tracking updates. For Free Shipping (EMS), tracking may be more limited but we’ll provide all available information. Can’t find your tracking email? Check your spam folder or contact us at [email protected] and we’ll resend it.

While we do our best to meet delivery estimates, sometimes delays happen due to customs processing or other factors beyond our control. If your package is significantly delayed, please contact us at [email protected] and we’ll investigate.

For international orders, customs fees may apply depending on your country’s regulations. These fees are the customer’s responsibility. We recommend checking with your local customs office if you’re unsure about potential charges.

We want you to love your Mamalicious items! If you’re not completely satisfied, you may return unworn, unwashed items with tags attached within 15 days of delivery for a refund. Please see our full Returns Policy for details.

Email us at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and any necessary forms.

Once we receive your return, please allow 5-7 business days for processing. We’ll email you once your refund has been issued.

Currently, we don’t offer direct exchanges. To get a different size or color, please return the original item (following our return policy) and place a new order for the item you want.

We’re here to help! You can reach us at:

• Email: [email protected]
• Via our website contact form

Our business address is:
Mamalicious Store
19 Katama Way, Pooler, US 31322

We aim to respond to all inquiries within 24-48 hours during our business hours (Monday-Friday, 9am-5pm EST).